Transcript/Diploma/Certificate Financial Hold Exemption Policy

A. Purpose

This policy is in response to Colorado HB22-1049.

B. Scope

This policy applies to all current and former students, excluding foreign students as defined in C.R.S. 23-1-113.5., who have an outstanding debt for tuition, room and board, or other financial aid funds owed to the school and request a transcript, diploma, or certificate. This policy also describes when a student may be subject to a registration hold.

C. Policy

1. Individuals may be subject to a transcript, diploma, or certificate held when such an individual owes certain debts to the School for tuition, room and board fees, or financial aid funds. Individuals will be subject to such a hold when fees have gone unpaid for more than 30 days, if no payment has been made on an account exceeding the balance of $500 for 90 days the debt will then be referred to a debt collector . If an individual is subject to such a hold, their transcripts, diplomas, or certificates will not be released unless an exemption applies as outlined in section 2 of this policy.

2. Exemptions are granted for individuals who can demonstrate that the

transcript/diploma/certificate request is required for one of the following reasons:

a. Job application

b. Transferring to another postsecondary institution

c. Applying for state, federal, or institutional financial aid

d. Pursuit of opportunities in the military or national guard

e. Pursuit of other postsecondary opportunities

3. Process and Procedure for Exemptions: Upon submission of a transcript/diploma/certificate request and documentation to verify an exemption, the School will review the request and make a determination regarding whether or not an exemption exists, as outlined in section 2, above. If it is determined that the individual has a valid exemption, the School will release the requested transcript/diploma/certificate. If the School determines that the individual does not meet the exemption criteria, the School will provide a written explanation of the denial of the request within seven business days.

4. Registration Holds: Individuals will no longer be able to register or enroll nor attend for courses/classes until balance is paid in full and future courses must be paid in full prior to course start date.

5. Individuals have the option to establish a payment plan for an outstanding debt. An individual who wishes to establish a payment plan for a debt owed to the School should

Contact: Miriam at 970-812-3357.

6. Complaints pertaining to HB22-1049 may be submitted to the Colorado Student Loan Ombudsperson via email to [email protected]

**Policy and Procedures for Filing a Complaint with the Student Loan Ombudsperson**

At Skin Addict School of Aesthetics, we strive to provide transparency and support to our students regarding their student loans. If you have a concern or complaint related to your student loans that you have been unable to resolve through our standard channels, you have the option to file a complaint with the student loan ombudsperson.